Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support particular functions. Some cookies are stored only while your browser is open, while others may remain on your device for a longer period. The period for which a cookie remains available can depend on its purpose and the settings of your browser or device.

The term cookies can also include related technologies, such as pixels, tags, software development kits, local storage and similar tools. These technologies may collect information about how a website is accessed and used. In this policy, we use the word cookies to describe cookies and these similar technologies unless a distinction is needed.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Cookies can be set by Gamblezen Casino, or they can be placed by a third party that provides a service used on our website. The use of third-party cookies may be governed by the relevant provider's own privacy or cookie information. We encourage you to review that information where it is available.

How Gamblezen Casino uses cookies

We may use cookies for several different purposes. The cookies used on the website may change over time as features, security measures, technical services and legal requirements change. Not every cookie will be used on every page or by every visitor.

Strictly necessary cookies

Some cookies are necessary for the website to operate and cannot be switched off through ordinary website preference tools. They may support functions such as opening pages, maintaining a secure session, remembering activity during a visit, processing requests, protecting forms and helping the website respond to your device. Without these cookies, parts of the website may not work correctly.

Necessary cookies may also help us identify unusual activity, reduce the risk of unauthorised access and support the safe operation of account-related areas. They are not intended to be used to build a detailed profile of your interests. If you block these cookies through your browser, you may be unable to access some services or features.

Functional and preference cookies

Functional cookies help the website remember choices or information that you have provided. For example, they may remember language, display, region or other preference settings, where those options are available. They can make future visits more convenient and may help us provide a more consistent experience.

If you do not allow functional cookies, the website may still be available, but you may need to repeat certain selections each time you visit. Some features may also be less convenient or may not operate as intended.

Analytics and performance cookies

Analytics or performance cookies may help us understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move between pages, whether a page loads correctly and whether certain features are being used. This information can help us identify technical issues, measure website performance and improve content, navigation and general usability.

Where analytics information is collected, we seek to use it in a way that supports website improvement rather than to identify individual visitors directly. The information may be combined into reports or statistical data. The availability and operation of analytics tools may depend on your consent choices and browser settings.

Security, compliance and risk-management cookies

Cookies and similar technologies may be used to support security, fraud prevention, account protection and responsible operation of the website. They may help us detect repeated failed access attempts, suspicious activity, automated traffic or activity that could affect the website or its users.

These technologies may also assist with legal, regulatory and responsible gambling processes where those processes apply. They do not replace other checks or information that may be required when using gambling services. Information collected for these purposes may be retained and assessed in accordance with our Privacy Policy and applicable obligations.

Advertising and marketing cookies

Where advertising or marketing features are used, cookies or similar technologies may help measure campaigns, limit repeated advertisements, understand the effectiveness of communications or show content that may be more relevant to your interests. These technologies may be placed by us or by service providers acting on our behalf.

Marketing cookies are not required for the basic operation of the website. Their availability may depend on your consent and the choices offered through our cookie tools. Turning them off may reduce the relevance of advertising, but it will not necessarily remove all advertising from websites or applications that you use.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or choose between different categories. Your selections may be saved for future visits. If you use a different browser or device, you may need to make your choices again.

You can also control cookies through the settings of your internet browser or device. Most browsers allow you to view stored cookies, delete existing cookies and block some or all new cookies. The method differs between browsers, operating systems and devices, so you should check the relevant help information for the product you use.

If you delete cookies or block them, some settings may be lost and certain parts of the website may not function properly. You may be signed out of an account, asked to repeat preferences or prevented from using features that rely on necessary cookies. Blocking cookies in one browser may not affect cookies stored in another browser or on another device.

Some third-party services may provide their own tools for managing cookies or similar technologies. You may be able to adjust these settings through the provider's website, your device settings or other controls offered by that service. We do not control every setting made available by third-party providers, and their tools may change independently.

• Accept optional cookies when the website asks for your preference.
• Reject or disable optional cookies through the cookie preference tool, where available.
• Use your browser settings to delete existing cookies or block future cookies.
• Review the privacy and cookie information provided by third-party services.
• Make a new choice if you change devices, browsers or relevant privacy settings.

Your cookie choices are separate from other choices you may make about promotional communications, account notifications, gambling limits or privacy rights. Changing cookie settings does not automatically change those other preferences. You may need to use the relevant account or communication controls for those matters.

Third-party services and information

We may use selected third-party providers to support website hosting, security, analytics, customer services, payments, communications, content delivery or other technical functions. These providers may use cookies or similar technologies when delivering their services. Access to information should be limited to what is reasonably needed for the service being provided, subject to the arrangements that apply.

A third-party provider may process information in Australia or another country, depending on the service and its technical arrangements. Where personal information is involved, handling will be subject to our Privacy Policy and applicable requirements. Third-party providers may have their own policies explaining how they collect, use, store and protect information.

Information collected through cookies may include a device or browser identifier, approximate location derived from technical information, browser type, operating system, referral information, pages visited, actions taken, time spent on pages and general interaction data. The exact information depends on the cookie and the way the website is used.

We do not treat cookie information as a substitute for information required to verify identity, assess eligibility, process transactions or meet responsible gambling and legal obligations. Cookies are one part of the technical information that may be available to us and are used only for purposes connected with the operation, improvement, security and administration of the website and related services.

Cookie duration

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain until they expire or are removed by you or your browser. The duration can vary according to the purpose of the cookie, the settings of the relevant provider and your choices. We do not state a single retention period because different cookies may be used for different reasons.

Protecting your information

We take reasonable steps designed to protect information handled through the website from misuse, interference, loss and unauthorised access, modification or disclosure. No website, online service or method of transmission can be guaranteed to be completely secure. You should use a current browser, protect your account credentials and avoid accessing account services on devices or networks that you do not trust.

Changes and questions about this policy

We may update this Cookies Policy when our website, technology, service providers, business practices or legal obligations change. The updated version will be made available on this page, with the effective date or other notice where appropriate. You should review this page from time to time so that you understand how cookies may be used.

If a change requires a new choice about optional cookies, we may present a cookie notice or preference tool again. Continuing to use the website after an update does not override any consent choice required by applicable law. Your available choices may depend on the website features you use, the device you use and the requirements that apply to you.

For information about how Gamblezen Casino handles personal information, including access requests, correction requests and other privacy matters, please refer to our Privacy Policy. If you have a question about this Cookies Policy, use the contact or support channel made available on the website. Please do not send sensitive account or payment information through an unverified channel.

This policy is intended to provide clear general information about cookies used in connection with the website. It does not change any account terms, gambling rules, promotional conditions, responsible gambling information or other terms that apply to your use of Gamblezen Casino.